Refund policy

Laced Up Chicago — Return & Refund Policy

All sales are final. We do not accept returns or issue refunds.

Each item is thoroughly described and photographed prior to listing. It is the buyer's responsibility to review all provided photos and descriptions carefully before completing a purchase. By placing an order, you acknowledge that you have reviewed and accepted the condition of the item as described.

Exception — Undisclosed Issues If an item arrives with a defect or condition issue that was not disclosed in the listing, please contact us within 48 hours of delivery at nickmavrak@lacedupchicago.com with your order number and photos documenting the issue. We will review each case and, at our discretion, offer a resolution such as a partial refund, store credit, or return.